Job Details

Telesales / Inside Sales Coordinator

Ref: VAC-12452
  • Salary: £18,000 + 22000
  • Start Date: Immediate
  • Location: Ipswich
  • Industry: Shipping
  • Discipline: Indoor Sales Co-ordinator
  • Employment: Permanent


Job Description

We have an exciting opportunity for a Telesales / Inside Sales Coordinator to join our Team. The successful candidate will thrive on client telephone contact, focusing on client development and following the end to end telesales process. A large part of the role is telephone contact and cold calling where superior people skills and communication is applied. The goal is to help the company grow by bringing in customers and developing business.

Skills required:

– Proven experience as telesales representative, cold calling or sales related role
– Proven track record of successfully meeting sales targets over the phone
– Ability to learn about products and services and describe/explain them to prospects
– Excellent communication and listening and interpersonal skills
– Cool-tempered and able to handle rejection
– Outstanding negotiation skills with the ability to resolve issues and address complaints
– A positive attitude
– The ability to think on your feet
– To be able to communicate with confidence and to interact professionally at all levels
– A desire to acquire new business and to nurture and develop existing business
– Good Excel, Word and PowerPoint Skills

Key tasks

– Contacting potential (cold calling) or existing customers to inform them about our products & services
– Answering questions about products of the company
– Asking questions to understand customer requirements
– Identify and validate opportunities and produce quality leads
– Making and keeping a record of calls and status
– Enter and update customer information in the database
– Take and process enquiries in an accurate manner
– Establish and maintain good client relationships

About the Company:

Our client specialises in freight forwarding offering a wide choice of services which include Customs Clearance Services, International Freight Forwarding, Worldwide Container Services (FCL and LCL), Transport Services & Insurance, Storage, Cargo Handling, Packing Distribution and Airfreight (Import and Export)
Our client has an energetic Team which is their strength, they value their clients as their biggest asset and value their business.

Salary & Benefits:

The company is looking to pay between £18,000 to £22,000 and there may be some flexibility for the right candidate


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