Job Details

Internal Sales Co-ordinator

Ref: VAC-12761
  • Salary: £25,000
  • Start Date: Immediate
  • Location: Felixstowe
  • Industry: NEW Shipping Shipping Line
  • Discipline: Inside Sales Co-ordinator
  • Employment: Permanent


Job Description

Our client are looking to recruit an Inside Sales Co-ordinator to join their Commercia team and contribute to the growth of the company. They are based in Felixstowe and specialise in all sea freight transported by containers both deep & short sea.

Your focus will be on providing internal sales support and working together with the rest of the team to identify, target and secure sales opportunities for all trades, inbound and outbound, through a proactive and determined commercial approach.

Your main duties will include but not be limited to:

Carry out all aspects of Internal Sales and Quoting
Make proactive telesales calls based on commercial and market data and keep a log of all telesales activity
Make sure customers are aware of all charges and all chargeable events are notified and freighted
Issue all freight tariffs, surcharges and amendments in line with the Head Office guidelines
Communicate significant changes in any of the above to our UK customers
Liaise with customers, Business Development Manager, Managing Director and the Head Office on various aspects of commercial activity daily
Support the Business Development Manager in targeting and planning outside sales calls, market analysis and reporting
Work together with the Customer Service colleagues to resolve customer queries and deliver a seamless and ‘best in class’ customer service
Build relationships with different customers

As an Internal Sales Coordinator, you will need to demonstrate the following skills and experience:

Background in Internal Sales/Account Management gained in shipping or logistics
Knowledge of deep sea and short sea markets is desirable
Excellent organisational and communication skills
Excellent interpersonal and customer relationships building skills
Good IT skills (MS Office, Internet)
Good attention to detail and analytical skills
Good standard of numeracy and literacy


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