Job Details

Import Manager

Ref: VAC-12468
  • Salary: £40,000 +
  • Start Date: Immediate
  • Location: South West London
  • Industry: Shipping
  • Discipline: Import Manager
  • Employment: Permanent


Job Description

Our valued client is currently seeking an experienced Import Manager to be based in Wilmbledon
Salary from £40k with potential to earn upto £63k
The role is to provide consistent, high quality customer service.
The Line Manager will be responsible for managing the day to day activities
Engaging directly with staff, building and maintaining relationships
Key Responsibilities:
Manage day to day activities
Lead and Manage the day to day import team/s
Managing rates, processes and reporting
Supervise/manage and develop the team
Timely delivery of all customer service commitments
Proactive and effective leadership skills
Previous experience in customs is essential
End to end processing of import freight forwarding
Excellent communication skills liaising with internal and external stakeholders
Good numeracy, IT and knowledge of Microsoft packages
High attention to detail
Updating information in in-house systems
Monitoring and managing any related charges and invoicing
Liaising with customers
All work to be carried out to comply with Standard operating processes.
A professional, positive and flexible attitude at all times
A flexible approach with a can do attitude
Working to agreed company KPI’s to measure performance.
Meet agreed deadlines and follow up action where needed
Commercial awareness
Effective time management
Team player
Organised and able to work under pressure to meet strict deadlines

Key skills for the role:
Operational Efficiency & Customer Service Experience
Strong leadership experience in a customer facing role in Supply Chain / Freight Forwarding / Logistics / Customs role
Proven Track record of managing a team within a busy Customer Service / Operations office
Ability to build strong relationships with customers


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A&S Recruitment specialises in assisting candidates to secure positions in the transport, warehousing, commercial and shipping sectors. We connect applicants to jobs in Ipswich, Felixstowe and surrounding areas. With superior industry experience and a reputation for unwavering excellence, we’re confident we can find the right people for the right job, and vice versa.

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