Job Details

Customs Clearance Team Leader

Ref: VAC-12615
  • Salary: £30,000
  • Start Date: Immediate
  • Location: Felixstowe
  • Industry: Shipping
  • Discipline: Import Forwarding Supervisor
  • Employment: Permanent


Job Description

Our client is a leader in supply chain management and logistics solutions, handling everything from logistics to customised shipping solutions. An exciting opportunity has arisen in their Felixstowe office for a Customs Clearance Team Leader

Main tasks and responsibilities

Day to day management of the Import Customs Team
Ensure timely clearance of FCL & LCL import shipments within agreed timeframes
Dealing with any issues causing cargo to be delayed through customs clearance or document problems especially giving cause to possible demurrage or delay
All Duty and VAT invoices are to be completed and accepted on cost control
Full responsibility of the management and development of the employees within the department ie Performance management, Absenteeism
Interviews and new starter training
Hold monthly department meetings

Decision making

Month end reporting
Support management and teams in ensuring the branch meets and exceeds budget targets set

Experience knowledge

Experience in customs clearance and knowledge of Ocean industry
Competent with completion of at least basis home-use customs clearance procedures
Strong customer service skills are essential
Excellent organisational skills with an ability to prioritise and manage high workloads in challenging situations and meeting deadlines
Ability to make considered and consistent decisions
Excellent relationship management and interpersonal skills


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