Job Details

Airfreight Export Operations Clerk (can be ‘work from home’ role)

Ref: VAC-14037
  • Start Date: Immediate
  • Location: Felixstowe
  • Industry: Shipping Freight Forwarder
  • Discipline: Export Operations Clerk
  • Employment: Permanent


Job Description

Our client is seeking an Airfreight Export Operations Clerk – would be able to offer a ‘work from home’ role for the successful candidate if required

To provide customer service and liaison with customer to arrange airfreight shipments in accordance with customer instruction.

Preparation of all documentation relating to specific shipments with contact and co-ordination with hauliers, airlines and overseas agents.


Deliver all export requirements for assigned clients.
Report discrepancies or delays to the Client and Overseas Partner if appropriate.
Take every opportunity to apply better buying principles to all shipments

Customer Service
Deliver excellent customer communication at all times to ensure we are delivering the best service.
Work with other departments to ensure KPI’s are achieved.
Maintain client and department SOP’s.
Identify and report development opportunities.
Manage credit limits and ensure Duty & VAT payments received prior to delivery.

Complete all customs requirements and ensure Customs compliance.
Stay ahead of changing compliance laws.

Create Cargowise shipments.
Complete all order management and tracking information as agreed in the SOP.
Complete all sales and purchase e-billing.
Maintain job costing and profit details for each job.
Upload commercial documents to eDocs/Cargowise.
Process deferment account records.
Load Non-Conformance Exceptions to Cargowise where applicable.


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A&S Recruitment specialises in assisting candidates to secure positions in the transport, warehousing, commercial and shipping sectors. We connect applicants to jobs in Ipswich, Felixstowe and surrounding areas. With superior industry experience and a reputation for unwavering excellence, we’re confident we can find the right people for the right job, and vice versa.

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